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ACCESS
You Can Count on Xand -- Always up, Always running
Business operations are crucial to the success
of your company. Entrance onto the web is one thing -- being able to access
your information quickly and reliably is a whole different story. Your applications
are worth nothing unless they are readily available at all times. That's why you
need Xand.
By partnering with Xand, both your business
operations and valued customers will have the benefit of high speed, dedicated
Internet access. Our state-of-the-art technologies support all of your mission
critical operations to ensure constant high availability. At Xand, we are
committed to absolute reliability and uninterrupted, continuous access. To meet
that goal, we deliver totally redundant service for all of your system operations.
The Proof is in the Delivery
Xand's leading edge Data Center and technical
expertise combine to create an unstoppable tech-team that delivers reliable,
uninterrupted system accessibility. Xand’s network infrastructure maintains
high capacity connectivity to guarantee 99.97% uptime for your company’s mission
critical applications. We have multiple, diversely-routed fiber optic SONET
links to Verizon, MCI Worldcom and other carriers. That means if one system
is down, your applications are still up and running. This fiber capacity is
coupled with our multiple Tier 1 service provider backbone, enabling continuous
access to all of your applications. Plus, we operate our network at no more
than 20% of capacity, which allows us to provide complete accessibility even
during high traffic periods.
Back-up to Deliver the Proof
At Xand, systems operate without failure because
our infrastructure is outfitted with leading edge tech tools to back-up and
re-route all operations if necessary. If a performance issue arises (and it
rarely does), our multiprocessing system acts as an automatic switch to ensure
that operations continue smoothly. We combine this feature with our Hot-standby
/ Hot-swap capabilities, which enables our systems to undergo maintenance
without shutting down. These safeguards are just one line of defense. We
also ensure application availability by Clustering and Load Balancing. This
approach effectively links our systems to give them the ability to handle and
/ or distribute various workloads. And, we don’t leave anything to chance.
We maintain a redundant Liebert UPS system as well as dual Caterpillar generators
to supply our Data Center with the power it needs to keep your applications up
and running.
Customer Service just for you
At Xand, we take pride in our state-of-the-art
infrastructure and applications that allows us to provide top quality service.
But, we also know that sometimes what our clients need is to speak with one of
our experts. That's why our customer service representatives are on call all
the time. We’re not just here to give you the 'power and plug', we're here to
serve your needs.
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